In order to assist us in continuously monitoring and improving our service, please grade our performance to date by checking the boxes below, as appropriate. We consider anything below 5 requires urgent action on our part to improve.

    Please rate our level of service 1-10, where 1 is lowest and 10 is highest

    1 Effectiveness of communication
    2 Maintaining condition of site
    3 Quality of work
    4 Compliance with client's requirements
    5 Timely implementation and completion of work
    6 Presentation of site staff & vehicles
    7 Attitude and ability of site staff
    8 Health and safety provision and awareness
    9 Environmental provision and awareness
    10 Understanding of and focus on client needs
    11 Responsiveness to changing requirements
    12 Completion of work to budget
    13 Delivery of value for money
    14 Quality of handover documentation
    15 Overall performance



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